Price match guarantee. Found a better price? We’ll beat it.*
Price match guarantee. Found a better price? We’ll beat it.*
Schedule a free consultation with one of our Jewellery Experts. We offer both in-store and virtual appointments.
Visit us at your nearest store. The team will be on hand to discuss your design needs in a welcoming and educational environment.
Get expert advice in the comfort of your own home and at your convenience with a consultation via WhatsApp, video or voice call.
Pay directly when placing your order. No credit card number, no extra passwords, no worries.
Only pay for what you like. Review your order first and then decide what you want to keep.
Pay your orders in installments and at your own pace. You decide how much you want to pay monthly.
Klarna is one of the leading payment providers in Europe and a licensed bank that is fundamentally changing the payment experience for buyers and sellers. The company, founded in Sweden in 2005, enables online shoppers to handle outstanding payments immediately, later or in installments quickly, easily and securely. Klarna works with more than 130,000 retailers such as Asos, Spotify, MediaMarkt and Deutsche Bahn and currently employs more than 2,500 people in 14 countries. In 2014 Klarna took over Sofort GmbH; In 2017, Billpay GmbH was acquired. The company's investors include; Sequoia Capital, Bestseller Group, Atomico, VISA and Permira. More information can be found atwww.klarna.gb
Definitely! Shopping online couldn't be more secure than with Klarna. In a store, you can always touch and check the goods you want to buy before paying for them. We believe that online shopping should be no different. That's why Klarna purchase on account gives you the opportunity to check your goods first and pay later.
Our goal is to make shopping easier and safer - smooth. That is why we take drastic measures to protect you as a buyer against fraud and unreliable online retailers. Whenever you see the Klarna logo in an online store, you can be sure that the store is trustworthy and meets our strict requirements.
Klarna is also certified by TÜV Saarland and Trusted Shops. Certificates give you as a consumer positive indications of the quality of the services and products. The associations registered under "the TÜV" are known worldwide and the certificates promote the highest international reputation. TÜV Saarland has concentrated on customer-oriented services outside the traditional official fields of activity. Every year, TÜV Saarland ensures that our business model is serious and that Klarna offers secure payment methods through a detailed investigation.
Klarna has been a “Trusted Shops Authorized Partner” since 2011 and as an “authorized partner”, Klarna's processes are perfectly adapted to the Trusted Shops quality criteria. The Trusted Shops quality criteria are based on national and European laws that are important for online shopping. They take into account the current judgments and requirements of consumer protection organizations or go even further. Read more about the Trusted Shops seal of approval here.
In addition, Klarna Buyer Protection protects you with every purchase from Klarna. This is an agreement between you and Klarna that allows you to shop online safely. To ensure that the Buyer Protection Directive applies, you as a consumer must make the purchase from an entrepreneur. Please note that the Buyer Protection Directive only applies to payments made with Sofort if it is expressly stated on the payment method selection page in the merchant's online store.
Yes of course! You can chat with us in the app at any time or call us on 0221 669 501 10
Spring is around the corner so we thought what better way of celebrating it than with a competition?
Tell us what is your favourite Spring scent and you could win a
£70 Gift Card for Jo Malone!
Terms & Conditions
1. The promoter is: Diamonds Factory registered as Neve Jewels Ltd (company no GB 925 0805 36) whose registered office is at 7 Hatton Garden, London, United Kingdom.
2. The competition is open to residents of the United Kingdom aged 18 years or over except employees of Diamonds Factory and their close relatives and anyone otherwise connected with the organisation or judging of the competition.
3. There is no entry fee and no purchase necessary to enter this competition.
4. By entering this competition, an entrant is indicating his/her agreement to be bound by these terms and conditions.
5. The route to entry for the competition and details of how to enter are via http://www.diamondsfactory.co.uk, Facebook, Instagram and Twitter.
6. Only one entry will be accepted per person. Multiple entries from the same person will be disqualified.
7. Closing date for entry will be 3rd April 2018. After this date, no further entries to the competition will be permitted.
8. No responsibility can be accepted for entries not received for whatever reason.
9. The rules of the competition and how to enter are as follows:
10. The participant has to enter his/her details and state which things they would never do without their partner.
11. The promoter reserves the right to cancel or amend the competition and these terms and conditions without notice in the event of a catastrophe, war, civil or military disturbance, act of God or any actual or anticipated breach of any applicable law or regulation or any other event outside of the promoter’s control. The promoter will notify any changes to the competition to entrants as soon as possible.
12. The promoter is not responsible for inaccurate prize details supplied to any entrant by any third party connected with this competition.
13. The prize is as follows:
14. 30 minutes of localised, deep tissue massage for two. The spa treatment can be booked at any of the 8 Lush Spas located across the UK. The prize is as stated and no cash or other alternatives will be offered. The prize is not transferable or redeemable for previous orders. Prizes are subject to availability and we reserve the right to substitute any prize with another of equivalent value without giving notice.
15. Winners will be chosen: at random by software, from all entries received and verified by Promoter and or its agents. The winner will be notified by email and/or DM on Twitter/Facebook/Instagram and/or phone within 28 days of the closing date. If the winner cannot be contacted or do not claim the prize within 2 days of notification, we reserve the right to withdraw the prize from the winner and pick a replacement winner.
16. The promoter will notify the winner when and where the prize can be collected or delivered to.
17. The promoter’s decision in respect of all matters to do with the competition will be final and no correspondence will be entered into.
18. By entering this competition, an entrant is indicating his/her agreement to be bound by these terms and conditions.
19. The competition and these terms and conditions will be governed by English law and any disputes will be subject to the exclusive jurisdiction of the courts of England.
21. Any personal data relating to the winner or any other entrants will be used solely in accordance with current UK data protection legislation and will not be disclosed to a third party without the entrant’s prior consent.
22. The winner’s name will be available 28 days after closing date by emailing the following address: [email protected]
23. Entry into the competition will be deemed as acceptance of these terms and conditions.
24. his promotion is in no way sponsored, endorsed or administered by, or associated with, Facebook, Twitter or any other Social Network. You are providing your information to Diamonds Factory and not to any other party. The information provided will be used in conjunction with the following Privacy Policy found at https://www.diamondsfactory.co.uk/privacy-policy.
25. Diamonds Factory also reserves the right to cancel the promotion if circumstances arise outside of its control.
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